General Terms & Conditions

Oxford Menopause is a private clinic that charges a fee for its services.

Oxford Menopause is hosted by Woodlands Medical Centre, Didcot and abides by the policies and protocols of Woodlands Medical Centre, please use the link below to view those policies.

Fees for consultations must be paid in full ahead of the consultation (either online, over the telephone or via BACS transfer).

We aim to help as many women as possible with specialist menopause advice and support, as a result we are sure you can understand the need to have a cancellation policy. If you are unable to attend an appointment we would appreciate you giving as much notice as possible. We will facilitate cancellation or rescheduling of any appointments without a charge, up to 7 working days prior to your planned consultation. Appointments cancelled or rescheduled less than 7 working days prior to the consultation date will occur a 100% cancellation fee.

Additional fees incurred during/following consultations (e.g. blood tests, letters, prescription charges) must be paid in full immediately following the consultation.

Oxford Menopause does not provide an out of hours or emergency medical service.

Healthcare is a shared responsibility. You have a duty to report to Oxford Menopause and other healthcare professionals caring for you, accurate and complete information to the best of your knowledge about: present complaints, past illness, hospitalisations, medications, unexpected changes in condition and other matters relating to your health.

Oxford Menopause reserves the right to refuse access to their service.

Oxford Menopause has zero tolerance for any violent, threatening or abusive behaviour.

If you wish to complain about the service you receive you should contact Oxford Menopause via email at enquiries@oxfordmenopause.com.

Website Terms & Conditions

The content of our website is for general information and is subject to change without notice. The content within is not a substitute for professional medical advice, diagnosis or treatment. The website uses session cookies. They are stored in the web browser while you are looking at the website.

The website contains links to external websites. Oxford Menopause does not accept any responsibility for the content on these sites.

External websites linked to this website are not governed by Oxford Menopause’s privacy policy, therefore Oxford Menopause cannot be responsible for the protection and privacy of information you provide whilst visiting these sites.